Frequently Asked Questions

This Agreement was last modified on 01 June 2017.

What Is Mannpuran?

Mannpuran is one stop shop, where you can meet all your needs. Mannpuran Supermart is a Convenience Store which enables you to shop all your daily need products in affordable price. Mannpuran provides the service for both online and offline delivery of products on selected locations.

How Long Will it Take To Get My Package?

Mannpuran supermart will deliver your package in the selected time slot during checkout, in case of any delay our Support Team will Contact you soon.

How Do I Track My Order?

Go To Track Your Order section in your mannpuran account which is at the buttom of Home Page, then enter your order-ID and mail-ID to track your package.

Is it Necessary to have an account to shop on Mannpuran?

Yes, it’s necessary to log into your mannpuran account to shop. Shopping as a logged-in user is fast & convenient and also provides extra security. You’ll have access to a personalized shopping experience including Recommendations and Quicker check-out.

FAQ Second Version

How do I Place an Order?

To place an order you need to open our website Select/search products you need and add to cart one by one. When you meet all your needs Just Go To your cart and proceed to checkout, Then Place Your Order by selecting payment mode Either Cash on Delivery OR online payment along with accepting website’s Terms & Conditions.

How Should I Contact if I Have Any Query?

In Case of any Query or Suggestion, You can either Call to our Customer Support Team Or Leave us a message form Contact Us Section.

Which Kind of Products Do You Sell?

You can choose more then thousand products spread across various categories such as grocery, bakery, fruits, & vegitables, beverages, personal care products, baby care products, pet products and much more.

Which Cities And Locations Do You Operate In?

Mannpuran is currently operating its services in Lucknow city only. [ The capital city of Uttar-Pardesh ]

Do You Deliver in My Location?

Mannpuran is providing its services in selected location only so you need to check on our website for either we deliver or not.

What is minimum order value?

There is no minimum order value, but if you are looking for free delivery than you must need to place order of minimum 222 Indian rupees else Delivery charge is applicable when total order amount is less than Rs.222 .

Can I Track the Status of My Order?

Yes, You can Track your order Status from Order section of your Mannpuran Account.

How Can I Make Changes to My Order After Confirmation?

If You want to Make any Changes in your Order after Confirmation than you must need to Cancel the order and Place it again Or Contact to our Customer Support Team.

How can I Make Payment to Mannpuran?

Mannpuran accept multiple modes of payment, You can make payment offline by  using Cash on delivery[COD] Service Or You can make Payment Online Through Credit card, Debit card, Net-banking, UPI e.t.c.

How Long do you take to Initiate My Refund?

In Case of physical visit to our Store Refund is made on same day else it may take 4 to 7 working days to initiate your Refund.

How can I View My Order Details?

You Can see your Order Details from Order Section of your mannpuran Account, Or you can also see your order details in Bill-Receipt Deliver along with Products all the time.

How can I Cancel My Order?

Mannpuran provides hassle-free cancellation, You can cancel your order before it was Reached at your door. To cancel your order go to your order section than press cancel Button on the order whichever you want to cancel.

What if I have any Complain Regarding My Order?

If you have any complain regarding your order or anything else you can go to contact us section than either leave a message to us or call on the given number, Our Customer Support Team is always ready to help you.